Tyler Auto Repair

Everyone there was extremely personable and friendly. They all went out of their way to assure me of the need for my repairs and did not hide anything. I was in a bind and needed the repairs done quickly and right and they lived up to their side of the bargain. As we all hate to spend money on unforeseen expenses, especially vehicle repairs I can say that they were reasonably priced based on my experience with other auto repair shops. The place is very clean, even the exterior, which is not common and they have REAL hand towels in the bathroom--go figure! The waiting area is absolutely spotless and they offer free snacks and drinks, another bonus. I will recommend them and certainly use them again. Thanks to all of them for a very relaxing experience in a very stressful situation, I certainly appreciate that. DON'T Change a thing.

The experience I had was very Understanding helpful a manageable and I will always go to them for help with my car

Ralph and his staff diagnose problem, gives detailed explanation of problem and cost to repair. Work is done quickly, correctly and always as rate on quote.

Best experience having car serviced in my 47 years of owning and maintaining my vehicles at a professional shop. Be intelligent and make an appointment. I am a woman. No manipulation or convincing you need unnecessary work done at inflated prices. I was thrilled when I got a printout of work done AND a maintenance list of what tasks need to be done to keep car running with labor and parts showing. I am not easy to impress. However, I was amazed at the entire experience. Search has ended for the shop I can trust.

Amazing everthing...everyone in East Texas should entrust their vehicle to Honest 1 Auto Care. Never thought an experience of vehicle maintainence could be so easy and affordable. From now on they have my business and I will spread the word of their fine skills and ethics.

Great service and friendly staff!

First impressions are invaluable and from the moment I walked in the door, I was impressed. Greeted warmly; spotless interior; the most inviting bathroom of any auto repair shop I have utilized; and a cozy area to wait in with comfortable “living room type” sofa and chairs. Shuttle service/driver extremely courteous. I will definitely return!

Awesome customer service and quick service.

Great service, and great price in a very timely manner

5 Stars. Prompt at appointment time. Very friendly. Very efficient. Clean comfortable place to wait. They checked all over the car while changing my oil. Notice I'll need new tires soon so when checking out they gave me a written estimate for new tires too. Very helpful. Highly recommend.