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Tyler Auto Repair

(903) 534-3645updated hours:
Mon - Fri: 9:00 AM - 5:00 PM
5

Great service, work and cookies. I will recommend Honest -1 to all my friends.

5

We had a breakdown on a trip from Alabama to Texas. We needed to be towed to a NAPA customer care center. We were near Tyler, TX and had four options to pick from. My wife contacted all four to see if any of them might be willing and able to take a look at our vehicle (it was about 2:00 PM). Of the four, two were willing. One of the two however so impressed my wife with their pleasant and positive manner that she was convinced that Honest 1 Auto Center was where we needed be towed to. My wife was absolutely correct. Everyone at this shop was amazing! Everyone! From the receptionist, to the mechanics to the managers. They were able to find the problem in about 30 minutes and when it was determined that the parts needed for repair would not be available that day they offered to assist us in finding a local hotel or rental car and transported us. They also picked us up when returning to pick up the repaired car. They worked with NAPA and the repair was handled under warranty with no additional cost to us. I only wished that I lived in the Tyler area as Honest 1 Auto Center would absolutely be my new auto shop. They were honest, they were fair, they did a good repair job, but most of all they were great people who were willing to do whatever they could to help us through a difficult situation. Definate 5 star establishment with 10 star people.

5

One of the Best experiences I have had. The team did a great job and I am more than happy with their service. Will reccommend.

5

Great service given by a very professional staff.

5

Can't compliment the staff enough and the most comfortable waiting room I've experienced. The employees are prompt to answer questions and give you the best advice for your vehicle in particular.

4

Service was fast and professional. Staff polite, with a clear explanation of work to be completed, and pricing. Lobby clean and comfortable. And my grandson Zane loved the cookies you left in my truck. Thank you, Perry

5

Professional, knowledgeable, courteous employees. Extra nice, comfortable lounges with drinks and snacks. I will definitely use them again.

5

These guys are fantastic. They were prompt, informative, and took the time to take me back in the shop to show me the car, explain what they were looking at (exhaust system problems). No mechanic shop has ever done that before.

5

I love this place. Clean, friendly and helpful. They have a great space for the kids to play while you relax. They are kind and honest and don't scare you that your car is falling apart even if it is. The future estimation give you time to plan and budget. Full service with lots of Great perks. I highly recommend taking your car to them especially if you hate taking your car in to be repaired. Also pick up and delivery so you can get your car fixed while you work. Exceptional. Highly recommend.

5

Super easy to work with and great service!

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