What a nice experience! I was having difficulty with my car's A/C blower motor. Honest - 1 diagnosed my car's problem quickly, checked out the rest of my car when they did, gave me a very reasonable estimate for the repair I needed and made recommendations for things I may need done in the future. Nice customer waiting area with beverages and snacks while you wait. There was no pressure to get additional services done at this visit. Repair was made timely, car ready when promised and received a 36 month/36,000 mile warranty on the work done.