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Tyler Auto Repair

(903) 534-3645updated hours:
Mon - Fri: 9:00 AM - 5:00 PM
5

Great people! I am 27 but look 18 and knows nothing of cars. I'm always discouraged when taking my car to the mechanic for the fact that they can take advantage and over charge me. PROS: Gave me a ride home in shuttle. Very detailed in explaining the issues Great customer service with great seating for waiting (clean and comfortable) Charged me nothing for diagnosis CONS: Couldn't fix my car. It went into theft mode after taking out the battery and couldn't reprogram the key (dealership wouldn't provide them with the code for reprogramming)

Thank you so much for your review Antonisha! Unfortunately, some repair information is proprietary to the manufacturer. In your case, once your car was towed to us because of the no-start problem, we were unable to start the car because of the programming issue. It was a pleasure meeting you and we hope you choose Honest-1 for your future vehicle maintenance needs!

- Honest-1 Auto Care Tyler
4.5

Great experience I will be back

Thank you for choosing Honest-1 Al! We're very pleased that you had a great experience with us!

- Honest-1 Auto Care Tyler
5

Honest 1 is my “go to” for oil changes! I love the facility & the waiting area is so comfortable.

Thank you for your loyalty Kim! It's alway a pleasure to see you!

- Honest-1 Auto Care Tyler
5

Response time was lightning fast, the entire staff is friendly, professional and knowledgeable. The entire facility is spotless, lotsa goodies in waiting room. They literally answered my questions before I even asked! The estimate was reasonable and spot on what it cost. Told me how long it would be and offered to bring me home and pick me up (which I took advantage of). Even left cookies in my car.This was such a positive experience I will be a life long customer.

4.5

Courteous and professional listens to customer I would recommend them to everyone

5

I would definitely use them again. They were polite and very professional in all they did

5

They always do great work. I appreciate the professionalism and comfortable environment. They are my go to shop.

5

Honest-1 is our new go to place for auto repairs. I received 2 quotes from local dealers and they beat them by $300. The service was friendly, fast and affordable. I used them for an AC repair as well over a year ago and same excellent result.

5

First time visiting for an oil change. Very prompt and professional service. Will be back

5

They're very honest, dependable people. I would trust them with anybody. They even saved me a bad problem by finding a wheel bearing going out. I was there for them to work on my a/c!

We always address our customer concerns first Bobby. Yours was the a/c problem you described. We also perform a comprehensive vehicle inspection while your vehicle is in the shop. Safety items first, maintenance items next. In your case Bobby, during the inspection we found a worn wheel bearing that needed to be replaced. We brought it to your attention because it was a safety concern. Thank you for choosing Honest-1 for your vehicle needs! We appreciate you!

- Honest-1 Auto Care Tyler
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