Tyler Auto Repair

(903) 534-3645updated hours:
Mon - Fri: 9:00 AM - 5:00 PM
Sat: 8:00 AM - 2:00 PM
5

Honest 1 is my “go to” for oil changes! I love the facility & the waiting area is so comfortable.

Thank you for your loyalty Kim! It's alway a pleasure to see you!

- Honest-1 Auto Care Tyler
5

Response time was lightning fast, the entire staff is friendly, professional and knowledgeable. The entire facility is spotless, lotsa goodies in waiting room. They literally answered my questions before I even asked! The estimate was reasonable and spot on what it cost. Told me how long it would be and offered to bring me home and pick me up (which I took advantage of). Even left cookies in my car.This was such a positive experience I will be a life long customer.

4.5

Courteous and professional listens to customer I would recommend them to everyone

5

I would definitely use them again. They were polite and very professional in all they did

3

I have used Honest - 1 on several occasions and have appreciated their work and communication . I was there this week and communication was not good. I had one young man who i first talked to - told him what I wanted to do (and get estimates for). They called and I dealt with someone else and didn’t feel like we were on same page! When completed - got bill (felt like was high) - then she said there was other work that needed to be done also. This was what I put car in for in first place. I admit - I am a little salty about this and would have wanted all this taken care of. On top of that, when I went to pay, their machine charged me twice - I even had told her that I was uncomfortable running it again. I know - it’s all crazy right now but it just seemed different this time. With all that said - I still like them and will use them again!

5

They always do great work. I appreciate the professionalism and comfortable environment. They are my go to shop.

5

Honest-1 is our new go to place for auto repairs. I received 2 quotes from local dealers and they beat them by $300. The service was friendly, fast and affordable. I used them for an AC repair as well over a year ago and same excellent result.

5

First time visiting for an oil change. Very prompt and professional service. Will be back

1

Highly dont recommend. Took over an hour for a phone call realizing they had to take door apart for a faulty window. 3 hours later tell me motor isn't working and it will be $500+. The motor is $50 online. Joke of a place. Stay away.

I'd be glad to address your concerns J. When you called us about the rear window not working in your 2004 Land Rover, we indicated to you that we could work you into the schedule once your left your vehicle with us. It took us about 2 hours to free up a technician to begin diagnosing the concern. There are many components related to the operation of an electric window. The up-down switch, relays, fuses, wiring, motors, etc. It takes time for our certified technicians to find which part(s) are faulty. In your case, after testing the entire circuit, it was determined that the motor and regulator had failed. Since our parts and labor come with a 3 year/36,000 mile nationwide warranty, we choose our parts vendors very carefully. We install either OEM parts or top of the line aftermarket parts supplied by national vendors. We do not buy parts on-line. We apply the standard parts markup that is customary in our industry. Our labor rates are not the highest in our area, nor are they the lowest. We always try to offer value in our services and our goal is always to give our customers an exemplary experience. Please call us if you have any further questions J. It was a pleasure serving you!

- Honest-1 Auto Care Tyler
5

First class treatment!!!!

Thank you, Elizabeth! First-class treatment for one of our first-class customers!

- Honest-1 Auto Care Tyler
If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Honest-1 Auto Care Tyler (903) 534-3645 For Assistance.