Tyler Auto Repair

(903) 534-3645updated hours:
Mon - Fri: 9:00 AM - 5:00 PM
5

Great people! I am 27 but look 18 and knows nothing of cars. I'm always discouraged when taking my car to the mechanic for the fact that they can take advantage and over charge me. PROS: Gave me a ride home in shuttle. Very detailed in explaining the issues Great customer service with great seating for waiting (clean and comfortable) Charged me nothing for diagnosis CONS: Couldn't fix my car. It went into theft mode after taking out the battery and couldn't reprogram the key (dealership wouldn't provide them with the code for reprogramming)

Thank you so much for your review Antonisha! Unfortunately, some repair information is proprietary to the manufacturer. In your case, once your car was towed to us because of the no-start problem, we were unable to start the car because of the programming issue. It was a pleasure meeting you and we hope you choose Honest-1 for your future vehicle maintenance needs!

- Honest-1 Auto Care Tyler
4.5

Great experience I will be back

Thank you for choosing Honest-1 Al! We're very pleased that you had a great experience with us!

- Honest-1 Auto Care Tyler
5

Honest 1 is my “go to” for oil changes! I love the facility & the waiting area is so comfortable.

Thank you for your loyalty Kim! It's alway a pleasure to see you!

- Honest-1 Auto Care Tyler
5

Response time was lightning fast, the entire staff is friendly, professional and knowledgeable. The entire facility is spotless, lotsa goodies in waiting room. They literally answered my questions before I even asked! The estimate was reasonable and spot on what it cost. Told me how long it would be and offered to bring me home and pick me up (which I took advantage of). Even left cookies in my car.This was such a positive experience I will be a life long customer.

4.5

Courteous and professional listens to customer I would recommend them to everyone

5

I would definitely use them again. They were polite and very professional in all they did

3

I have used Honest - 1 on several occasions and have appreciated their work and communication . I was there this week and communication was not good. I had one young man who i first talked to - told him what I wanted to do (and get estimates for). They called and I dealt with someone else and didn’t feel like we were on same page! When completed - got bill (felt like was high) - then she said there was other work that needed to be done also. This was what I put car in for in first place. I admit - I am a little salty about this and would have wanted all this taken care of. On top of that, when I went to pay, their machine charged me twice - I even had told her that I was uncomfortable running it again. I know - it’s all crazy right now but it just seemed different this time. With all that said - I still like them and will use them again!

5

They always do great work. I appreciate the professionalism and comfortable environment. They are my go to shop.

5

Honest-1 is our new go to place for auto repairs. I received 2 quotes from local dealers and they beat them by $300. The service was friendly, fast and affordable. I used them for an AC repair as well over a year ago and same excellent result.

5

First time visiting for an oil change. Very prompt and professional service. Will be back

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