Ryan is a liar! He will get over on you. Sarah doesn't know anything and is not helpful at all. Honest one is not honest at all they are over priced for barley little of nothing. I highly recommend do not use service.
Good afternoon Alicia. Your BMW was towed to us with a 'no start' concern. After our initial complimentary inspection, our technician recommended testing the starter to determine if it was operational. Ryan informed you that several components would have to be removed to access the starter to test it. This would incur a two hour diagnostic fee which you approved. You did not approve the removal and replacement of the starter. Once we determined that the starter was faulty, you were informed of this, along with a quote to remove and replace the starter and other components necessary to complete the job. You declined to have us finish the repair, and instead informed us that you were having your vehicle towed away from our shop and that you would finish the repair yourself. We complied with your request and the tow company removed your vehicle from our premises.
- Honest-1 Auto Care Tyler