Tyler Auto Repair

(903) 534-3645updated hours:
Mon - Fri: 8:00 AM - 5:00 PM
5

I felt good about Honest-1 Auto Care when I stepped into their waiting area. It was very clean and the owner greeted me with a smile and a handshake. They diagnosed my truck and then took me into the shop so I could see what needed to be fixed. Their prices were reasonable. I’m on a fixed income so I could only get part of the truck fixed. They had no problem with that and actually suggested what needed to be fixed immediately and how soon I should try to have other repairs made. Excellent mechanics!!!! They even drove me home and picked me up when the truck was ready. Will always use their services because they are honest and act like they know you for years! Bob Lenham Wild Rose Rescue Ranch

2

They are incredible, fast, and reliable. 10/10 I will take all of my vehicles there in the future. Edit: last time I took it up there a couple of weeks ago they didn't do what I requested. The quality of the work was extremely poor and I won't be back. It is like a gamble going up there in my opinion. The work could be good, but it could also be minimalistic. I'm going to start going to Hugh's Automotive instead. They were always consistent with work. I tried Honest 1 care because it was recommended by somebody close, but they're just not a good fit for somebody looking for consistent quality.

Thank you Jacob. We look forward to serving you in the future!

- Honest-1 Auto Care Tyler
1

They are incredible, fast, and reliable. 10/10 I will take all of my vehicles there in the future. Edit: took my vehicle up there a second time and they didn't fix the issue with windows and still wanted to charge me $200. What confuses me is that the first time you actually fixed the window, but the second time when I tell you exactly what I need done....you don't do it? Really confused by your service standards. It's clear that I'm taking a gamble when I take my truck up there. Really sick because at first I liked this place. It is really hard to trust any automotive shop when they only halfway work on your vehicle. Seriously, you disappointed me. I guess you got money out of me so that is all that really matters on your end. I literally asked you to get the window to where it would stay up, but you didn't care to do that did you? You'll be hearing from me on Monday and you should probably not halfway work on somebody's vehicle again. You should just tell people "no, we don't want to". The it would be as simple as taking it somewhere else. Edit: just for off the phone with one of their reps and they haveno interest in setting it right. Goto Hugh's Automotive instead. Their work is actually consistent.

Thank you Jacob. We look forward to serving you in the future!

- Honest-1 Auto Care Tyler
1

5

5

Honest-1 took great care of me and my vehicle. They have a complimentary shuttle that will drop you off or pick you up if needed. They have an amazing front desk personnel (Sarah, she’s wonderful) and would keep me up to date on everything that was going on with my vehicle. My vehicle is running smoothly and will definitely be going back to them with anything else my vehicle needs. Definitely recommend this place to everyone!

5

Honest-1 Auto Care Tyler took fantastic care of my vehicle! I had a wonderful experience, received exceptional service and was kept informed throughout the process … and I was even sent a report via text, with not only the recommendations of service, but also a list of items that were inspected and found to be okay. I recommend everyone trust your vehicle with the team at Honest-1!

5

Thank you for taking the time to leave us a 5 star rating Monte! We appreciate your business!

- Honest-1 Auto Care Tyler
5

5

Thanks for the nice review Mike. And thanks for choosing Honest-1 for your vehicle repairs! We appreciate your business!

- Honest-1 Auto Care Tyler
Honest-1 Auto Care Tyler is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Tyler (903) 534-3645 if you have any issues in accessing any area of our website.